Kabisa
Help & FAQ

Questions, answered.

Everything about buying, charging, servicing and financing an electric vehicle in East Africa — in plain language.

Yes. The Kabisa lineup is chosen for local roads and distances, every car ships with a home charger, and the public network keeps growing. Most drivers charge overnight and rarely think about it.

Running costs are up to 70% lower per kilometre, because electricity is far cheaper than petrol and EVs need much less maintenance. For many drivers the monthly fuel saving covers a big part of the financing.

At home overnight on the charger we install, on the Kabisa Supercharger network for longer trips, and at hosted AC chargers at malls, hotels and workplaces. The network spans Rwanda, Kenya and Ethiopia.

On DC fast charging, roughly 30 to 80% in about 30 minutes. At home on AC, a full overnight charge is typical — you wake up at 100%.

Certified EV technicians at the Kabisa service centre, using genuine parts. Electric drivetrains have far fewer moving parts than petrol cars, so there is much less to service in the first place.

Batteries come with a manufacturer warranty covering many years and a high retained-capacity threshold. We confirm the exact terms for each model at purchase.

Yes — fleets like UMURABYO already run on Kabisa. We model your total cost of ownership, install depot charging, and provide priority service to keep vehicles earning.

You earn a share of every kilowatt sold on your site, paid monthly. Kabisa installs, operates and maintains the charger. Tell us about your site on the Host a Charger page and our team will assess it.

Still have a question?

Visit the Kabisa House in Kigali, or send us a message — a real person will answer.

Contact usBook a test drive